At Techtrix System, we understand that seamless operations and high availability are crucial for your business success. Our Service Level Agreements (SLAs) are designed to provide you with peace of mind, ensuring optimal performance, reliability, and expert support across various IT infrastructure and enterprise solutions.
Power continuity is essential for mission-critical operations. Our UPS SLA ensures proactive maintenance, rapid response, and expert troubleshooting to keep your uninterruptible power supply (UPS) running efficiently, minimizing downtime risks.
Your data center is the backbone of your IT operations. We offer comprehensive Data Centre SLA solutions, covering proactive monitoring, preventive maintenance, and round-the-clock technical support to ensure maximum uptime and security.
Optimize the performance of your enterprise IT solutions with our Enterprise Products SLA. We provide proactive monitoring, timely updates, and expert technical support to ensure smooth and uninterrupted business operations.
We help businesses maintain high availability and performance with our Hardware SLA. Covering regular maintenance, prompt repairs, and replacements, we ensure your IT infrastructure remains operational without disruptions.
Gain access to dedicated on-site IT professionals through our Resident Engineer Services. Our experts provide continuous monitoring, troubleshooting, and hands-on support to optimize your IT environment and reduce risks.
Security is paramount. With our Surveillance SLA, we ensure your CCTV and security systems are always up and running with proactive maintenance, software updates, and rapid incident response to safeguard your assets.
A reliable network is the foundation of business success. Our Network Active/Passive SLA covers both active network components (routers, switches, firewalls) and passive infrastructure (cabling, racks, power) to ensure seamless connectivity and high availability.
Round-the-clock assistance to prevent downtime.
Preventive care to mitigate risks before they escalate.
Highly skilled professionals to resolve issues efficiently.
Tailored agreements to meet your specific business needs.
Partner with Techtrix System for reliable, high-performance Service Level Agreements that keep your business running smoothly. Contact us today to discuss your SLA requirements and discover how we can enhance your IT infrastructure’s efficiency and security.
